Legal
Privacy Policy — Susan AI
This policy sets out how Susan AI handles personal information across this site and its companion chats.
Last updated: 10 August 2026
Full terms in detail
- Scope of this policy. This Privacy Policy explains how Susan AI collects, uses and protects information when you browse this site or open a companion chat.
- Who we are. Susan AI operates this showcase at susan-ai.net and is responsible for the personal data described in this policy.
- Age requirement. Susan AI is intended solely for adults aged 18 or older. We do not knowingly collect information from minors.
- Information you provide. We process information you choose to send us, such as an email address if you contact us or details you enter when starting a chat.
- Automatically collected data. Like most websites, Susan AI records technical data such as browser type, device type, approximate region, referring page and time of visit.
- Cookies. Susan AI uses cookies and similar storage to remember preferences, keep sessions working and measure aggregate traffic.
- Managing cookies. You can block or delete cookies in your browser settings. Some parts of Susan AI may not function correctly if you do.
- Analytics. Aggregated analytics help us understand which companion pages are popular. Analytics data is not used to identify individual visitors.
- Chat content. Conversation content is used to deliver the chat experience and to improve companion quality. We do not publish your conversations.
- Legal bases for processing. We rely on your consent, our legitimate interest in operating and improving Susan AI, and compliance with legal obligations.
- Purposes of processing. Data is processed to run the site, deliver companion chats, prevent abuse, meet legal duties and improve the product.
- Marketing communications. If you opt in to updates from Susan AI, you can unsubscribe at any time using the link in every message.
- Service providers. We share limited data with hosting, analytics and security providers who act on our instructions under contract.
- No sale of personal data. Susan AI does not sell personal information and does not share it with data brokers.
- International transfers. Data may be processed in countries other than yours, always with appropriate safeguards in place.
- Data retention. We keep personal data only as long as needed for the purposes described here or as required by law.
- Security measures. We use encryption in transit, access controls and regular reviews to protect information held by Susan AI.
- No guarantee of absolute security. No online service can promise perfect security. You share information with Susan AI at your own discretion.
- Your access rights. You may request a copy of the personal data Susan AI holds about you.
- Correction rights. You may ask us to correct information that is inaccurate or incomplete.
- Deletion rights. You may ask Susan AI to delete your personal data where no overriding legal reason requires us to keep it.
- Restriction and objection. You may ask us to restrict processing or object to processing based on legitimate interests.
- Data portability. Where technically possible, you may request your data in a structured, commonly used format.
- Withdrawing consent. Where processing relies on consent, you may withdraw it at any time without affecting earlier processing.
- Automated decision making. Susan AI does not make legally significant decisions about you through automated processing alone.
- Third-party links. Pages on Susan AI may link to external sites. Their privacy practices are their own responsibility.
- Do Not Track. Browser Do Not Track signals are not currently standardised, and Susan AI does not respond to them separately.
- Complaints. If you believe your rights have been infringed, you may lodge a complaint with your local data protection authority.
- Changes to this policy. We may update this policy. The revision date below always reflects the current version.
- Contacting us. Questions about privacy at Susan AI can be sent to privacy@susan-ai.net.